Legal notice

 

This Legal Notice governs the use of lioncityco.shop and provides important information concerning the operation of this online store, website access, intellectual property, consumer rights, website content, third-party services, privacy, liability, and legal responsibilities.

Please read this Legal Notice carefully together with our other applicable store policies.

Throughout this Legal Notice, the terms “lioncityco.shop,” “we,” “us,” and “our” refer to the operator of the lioncityco.shop online retail store.

The terms “you,” “your,” “customer,” “consumer,” “visitor,” and “user” refer to any person who visits, accesses, browses, purchases from, communicates with, or otherwise interacts with lioncityco.shop.

Our online store is intended primarily to serve customers in the United Kingdom.

For questions concerning this Legal Notice or the operation of our website, please contact:

lioncityco.shop
Email: info@lioncityco.shop
Website: lioncityco.shop
Primary Market: United Kingdom

1. Website Operator

The online store available at lioncityco.shop operates under the trading name lioncityco.shop.

The website is used for the online presentation and sale of products and for related e-commerce activities, including:

• Product browsing;

• Product information;

• Online ordering;

• Checkout;

• Payment processing;

• Order fulfilment;

• Shipping;

• Customer service;

• Returns;

• Refunds; and

• Other associated retail services.

The principal electronic contact address for the website is:

info@lioncityco.shop

2. Purpose of This Legal Notice

This Legal Notice is intended to explain important legal information concerning the use and operation of lioncityco.shop.

It should be read together with our:

• About Us;

• Terms of Service;

• Privacy Policy;

• Return and Refund Policy;

• Shipping Policy; and

• Other notices displayed through lioncityco.shop.

Where mandatory United Kingdom law gives consumers rights that cannot legally be excluded, those rights will continue to apply regardless of anything stated in this Legal Notice.

3. Nature of the Website

lioncityco.shop is an e-commerce website through which customers may browse and purchase products.

Our products, categories, prices, availability, promotions, and website functionality may change from time to time.

Nothing on the website should be interpreted as guaranteeing the permanent availability of any specific product.

4. United Kingdom Market

lioncityco.shop is intended primarily for customers in the United Kingdom.

Where we accept orders for delivery to another jurisdiction, additional legal, tax, shipping, customs, or regulatory requirements may apply.

Availability of products and services may depend on:

• Delivery destination;

• Carrier availability;

• Product restrictions;

• Legal requirements;

• Payment availability; and

• Operational considerations.

5. Contact Information

For general questions about lioncityco.shop, contact:

Email: info@lioncityco.shop

This email address may also be used for enquiries concerning:

• Products;

• Orders;

• Payments;

• Delivery;

• Returns;

• Refunds;

• Complaints;

• Privacy;

• Website use;

• Intellectual property; and

• Other store-related matters.

For order-related enquiries, customers should include their order number whenever possible.

6. Electronic Communication

By contacting us electronically or placing an order through lioncityco.shop, you acknowledge that communications relating to your transaction may be provided electronically.

Electronic communications may include:

• Order confirmations;

• Payment confirmations;

• Shipping notifications;

• Tracking information;

• Delivery notices;

• Return instructions;

• Refund confirmations;

• Customer service messages;

• Security communications; and

• Product safety notices.

Customers are responsible for providing an accurate and accessible email address.

7. Shopify Platform

lioncityco.shop may use Shopify technology to operate our online store.

Shopify may provide technical services relating to:

• Website hosting;

• Checkout;

• Orders;

• Customer accounts;

• Payment processing;

• Security;

• Store administration;

• Analytics; and

• Other e-commerce functionality.

The use of Shopify technology does not mean that Shopify is the seller of products purchased from lioncityco.shop unless expressly stated otherwise.

8. Independent Third-Party Providers

We may use independent third-party providers to support our business.

These may include providers of:

• Payment processing;

• Shipping;

• Warehousing;

• Fulfilment;

• Fraud prevention;

• Analytics;

• Customer service;

• Email communications;

• Website security;

• Marketing; and

• Professional services.

These providers may operate under their own terms, privacy policies, and legal obligations.

9. Website Access

We aim to keep lioncityco.shop reasonably accessible.

However, we do not guarantee that the website will always be:

• Available;

• Uninterrupted;

• Error-free;

• Compatible with every device;

• Compatible with every browser; or

• Free from temporary technical problems.

Access may occasionally be interrupted for maintenance, security, technical updates, or circumstances outside our reasonable control.

10. Website Maintenance

We may temporarily suspend or limit access to all or part of the website for purposes including:

• Maintenance;

• Software updates;

• Security improvements;

• System upgrades;

• Shopify platform changes;

• Emergency repairs; or

• Technical troubleshooting.

Where reasonably possible, we aim to minimise disruption.

11. Website Changes

We may update or modify:

• Website layout;

• Navigation;

• Product categories;

• Product information;

• Prices;

• Promotions;

• Payment methods;

• Shipping options;

• Customer account features; and

• Other website functions.

Changes to the website will not retrospectively remove statutory or contractual rights already applicable to completed purchases.

12. Product Information

We aim to provide reasonably accurate and useful product information.

Product pages may contain:

• Descriptions;

• Photographs;

• Dimensions;

• Materials;

• Specifications;

• Features;

• Compatibility information;

• Usage information;

• Package contents; and

• Other relevant details.

Customers should review the applicable product page before completing a purchase.

13. Product Images

Product images are intended to provide a reasonable representation of the products offered.

Actual appearance may vary slightly because of:

• Lighting;

• Photography;

• Screen settings;

• Device displays;

• Colour reproduction;

• Manufacturing variations; and

• Other technical factors.

Nothing in this section limits consumer rights where a product is materially not as described.

14. Product Measurements

Where measurements, dimensions, capacities, weights, or other specifications are provided, reasonable manufacturing tolerances may apply.

If a particular measurement or specification is essential to your intended use, please review the product information carefully.

Questions may be sent to:

info@lioncityco.shop

before placing an order.

15. Product Availability

Products are subject to availability.

A product may become:

• Temporarily unavailable;

• Discontinued;

• Replaced;

• Updated; or

• Removed from sale.

Adding a product to a shopping basket does not necessarily reserve it indefinitely.

16. Pricing Information

We aim to display prices clearly before customers complete checkout.

Prices may change from time to time.

Any mandatory charges applicable to an order should be communicated before the customer submits the purchase.

A price change will not ordinarily affect a binding purchase contract already formed at the agreed price.

17. Pricing Errors

Despite reasonable efforts, genuine pricing errors may occasionally occur.

Where an obvious pricing error is discovered before a binding contract has been formed, we may contact the customer and explain the situation.

Where appropriate, the customer may be offered the option to:

• Continue at the correct price; or

• Cancel the affected order.

We will not rely on pricing-error provisions to unfairly alter valid consumer contracts.

18. Taxes

Applicable taxes will be treated according to relevant legal requirements.

Where consumer-facing prices are legally required to include applicable taxes, we aim to display them accordingly.

Nothing on lioncityco.shop should be interpreted as tax advice to customers or other businesses.

19. Orders

Orders placed through lioncityco.shop may be subject to reasonable processing procedures.

These may include:

• Payment verification;

• Fraud screening;

• Inventory confirmation;

• Delivery eligibility;

• Address checks; and

• Other operational checks.

We may decline an order before acceptance where there is a legitimate reason to do so.

20. Order Acceptance

Submission of an order does not necessarily mean that the order has been finally accepted immediately.

An order may remain subject to:

• Payment approval;

• Product availability;

• Fraud-prevention review;

• Shipping availability; and

• Legal restrictions.

If we cannot fulfil an order for which payment has already been collected, an appropriate refund will be provided.

21. Payment Processing

Available payment methods are displayed during checkout.

Payments may be processed by third-party payment service providers.

Customers should only use payment methods they are legally authorised to use.

Payment providers may conduct:

• Authentication;

• Fraud screening;

• Transaction authorisation;

• Security checks; and

• Other procedures.

22. Payment Security

Customers should never send complete:

• Payment card numbers;

• Card security codes;

• Banking passwords;

• Authentication codes; or

• Other sensitive payment credentials

to info@lioncityco.shop through ordinary email.

Payment information should be entered only through the secure payment interface provided during checkout.

23. Delivery

Delivery arrangements are described in our Shipping Policy.

For qualifying United Kingdom orders, lioncityco.shop provides:

Free Standard Shipping
Shipping Cost: £0.00
Minimum Order Requirement: None
Estimated Delivery Time: 15–20 Calendar Days

Delivery estimates may be affected by circumstances outside our reasonable control.

24. Delivery Addresses

Customers are responsible for providing complete and accurate delivery information.

Incorrect or incomplete addresses may result in:

• Delays;

• Failed delivery;

• Returned parcels;

• Misdelivery; or

• Additional carrier procedures.

If an address error is discovered, contact:

info@lioncityco.shop

as quickly as possible.

25. Delivery Risk

For consumer transactions, responsibility and risk in goods will transfer according to applicable UK law.

Nothing in this Legal Notice is intended to make a consumer responsible for goods while they remain at the seller's risk under mandatory law.

26. Delayed or Lost Deliveries

If an order is significantly delayed or appears to be lost, customers should contact:

info@lioncityco.shop

We may investigate with:

• The carrier;

• Fulfilment provider;

• Warehouse; or

• Other relevant service provider.

Where goods are confirmed lost while responsibility remains with us, an appropriate remedy will be provided.

27. Returns and Refunds

Our Return and Refund Policy provides detailed information regarding:

• Cancellation rights;

• Change-of-mind returns;

• Faulty products;

• Damaged products;

• Incorrect products;

• Missing products;

• Repairs;

• Replacements;

• Refunds; and

• Exchanges where available.

Nothing in our policies is intended to remove mandatory UK consumer rights.

28. Statutory Cancellation Rights

UK consumers purchasing eligible goods online may have statutory cancellation rights.

For many qualifying distance purchases, a consumer generally has a 14-day cancellation period following delivery, subject to applicable conditions and statutory exceptions.

Additional return time may apply after a valid cancellation notice has been given.

Customers should review our Return and Refund Policy for detailed procedures.

29. Consumer Rights Act 2015

Where applicable, products supplied to UK consumers must comply with statutory standards under the Consumer Rights Act 2015.

Depending on the circumstances, goods should be:

• Of satisfactory quality;

• Fit for an applicable purpose; and

• As described.

Statutory remedies may include:

• Rejection;

• Repair;

• Replacement;

• Price reduction; or

• Refund.

Nothing in this Legal Notice excludes those rights.

30. Consumer Contracts

Online transactions may also be subject to applicable UK rules concerning distance contracts and consumer information.

lioncityco.shop aims to provide customers with important information regarding:

• Product characteristics;

• Prices;

• Payment;

• Delivery;

• Cancellation;

• Returns; and

• Contact methods

before or during the purchasing process.

31. No Waiver of Statutory Rights

No statement on lioncityco.shop should be interpreted as requiring customers to waive mandatory rights.

If a provision of this Legal Notice conflicts with a mandatory consumer protection requirement, the mandatory legal requirement will apply to the extent of the conflict.

32. Intellectual Property

Content displayed through lioncityco.shop may be protected by intellectual property rights.

Protected content may include:

• Website text;

• Product descriptions;

• Graphics;

• Logos;

• Branding;

• Designs;

• Photographs;

• Illustrations;

• Layout;

• Software-related content; and

• Other materials.

33. Ownership of Website Content

Except where rights belong to third parties, intellectual property relating to original lioncityco.shop content remains protected by applicable law.

Nothing on the website grants users unrestricted ownership or commercial rights in our protected content.

34. Permitted Personal Use

Visitors may use lioncityco.shop for normal personal shopping and informational purposes.

Customers may reasonably:

• Browse the website;

• Print order records;

• Save transaction information;

• Print store policies;

• Retain receipts; and

• Save product information

for personal, non-commercial purposes.

35. Prohibited Use of Content

Unless legally permitted or authorised, users must not:

• Republish substantial website content;

• Reproduce protected images commercially;

• Copy the website for commercial use;

• Misuse our branding;

• Sell our website content;

• Remove intellectual property notices;

• Present our content as their own; or

• Create a misleading imitation of lioncityco.shop.

36. Trademarks and Third-Party Rights

Certain product names, trademarks, images, logos, specifications, or other materials may belong to:

• Product manufacturers;

• Suppliers;

• Shopify;

• Payment providers; or

• Other third parties.

Use of such material does not transfer ownership to lioncityco.shop or to website visitors.

All applicable rights remain with their respective owners.

37. User-Submitted Content

Where lioncityco.shop allows customers to submit:

• Reviews;

• Photographs;

• Videos;

• Comments;

• Questions; or

• Other material,

the customer must have the legal right to provide that material.

38. Prohibited User Content

Users must not knowingly submit material that:

• Is fraudulent;

• Is defamatory;

• Infringes intellectual property;

• Violates privacy rights;

• Contains unlawful threats;

• Contains malicious code;

• Constitutes spam;

• Is deliberately misleading; or

• Otherwise violates applicable law.

39. Reviews

Where product reviews are available, reviews should reflect genuine experiences or opinions.

Users must not intentionally submit:

• Fake reviews;

• Fraudulent reviews;

• Reviews impersonating another person; or

• Materially misleading reviews.

We may moderate or remove content where reasonably necessary.

40. Website Security

Users must not attempt to:

• Gain unauthorised access;

• Introduce malware;

• Circumvent security controls;

• Attack website infrastructure;

• Interfere with checkout;

• Interfere with payment systems;

• Scrape the website unlawfully;

• Conduct denial-of-service attacks; or

• Engage in other malicious technical activity.

Serious misuse may result in technical restriction or appropriate legal action.

41. Fraud

lioncityco.shop may use reasonable fraud-prevention measures.

Orders may be reviewed where there are reasonable grounds to suspect:

• Payment fraud;

• Identity misuse;

• Promotion abuse;

• False refund requests;

• Account compromise;

• Unauthorised transactions; or

• Other fraudulent behaviour.

Fraud-prevention procedures will not be used to remove legitimate statutory consumer rights.

42. Customer Accounts

Where customer accounts are available, users are responsible for taking reasonable steps to protect their account credentials.

Customers should:

• Use appropriate passwords;

• Avoid sharing credentials;

• Protect email accounts;

• Keep account information accurate; and

• Notify us of suspected unauthorised access.

43. Account Restrictions

We may restrict or suspend access where reasonably necessary because of:

• Security concerns;

• Suspected fraud;

• Serious website misuse;

• Account compromise;

• Legal requirements; or

• Repeated material breaches of applicable terms.

Account restriction will not remove statutory rights relating to valid purchases already made.

44. Privacy

We respect the privacy of customers and website visitors.

Our Privacy Policy explains how personal information may be:

• Collected;

• Used;

• Stored;

• Shared;

• Protected;

• Retained; and

• Deleted where appropriate.

Privacy enquiries may be sent to:

info@lioncityco.shop

45. UK Data Protection

Where applicable, personal information will be handled with regard to relevant United Kingdom data protection law, including the UK GDPR, the Data Protection Act 2018, and applicable amendments.

Depending on the circumstances, individuals may have rights relating to:

• Access;

• Correction;

• Erasure;

• Restriction;

• Objection;

• Data portability; and

• Certain automated processing.

Further information is available in our Privacy Policy.

46. Cookies

lioncityco.shop may use cookies and similar technologies.

These may support:

• Shopping baskets;

• Checkout;

• Authentication;

• Security;

• Fraud prevention;

• Preferences;

• Analytics where permitted;

• Marketing where permitted; and

• Website functionality.

Optional technologies will be managed according to applicable consent requirements.

47. Marketing Communications

Where we send electronic marketing, we aim to comply with applicable United Kingdom privacy and electronic communications requirements.

Customers may withdraw marketing consent or object to direct marketing where applicable.

Marketing opt-out requests may be made through an available unsubscribe mechanism or by contacting:

info@lioncityco.shop

48. External Links

lioncityco.shop may contain links to external websites.

External websites may include those operated by:

• Payment providers;

• Carriers;

• Social media platforms;

• Product manufacturers;

• Technology providers; or

• Other third parties.

Third-party websites operate independently.

49. Third-Party Websites

We are not responsible for the content or practices of independently operated third-party websites except where applicable law provides otherwise.

Customers should review the external site's:

• Terms;

• Privacy policy;

• Cookie policy; and

• Security information

before providing personal information.

50. External Service Availability

We do not guarantee uninterrupted operation of external services.

A third-party service may experience:

• Downtime;

• Technical faults;

• Maintenance;

• Security incidents; or

• Service changes.

Where such issues affect a customer order, we will continue to comply with obligations that remain our responsibility.

51. General Website Information

General information published on lioncityco.shop is provided to assist customers with shopping and understanding our services.

We take reasonable care when presenting information but cannot guarantee that non-contractual informational content will never contain:

• Typographical errors;

• Formatting issues;

• Outdated information; or

• Technical inaccuracies.

We may correct errors when identified.

52. No Professional Advice

General website content is not intended to constitute:

• Legal advice;

• Financial advice;

• Tax advice;

• Medical advice;

• Engineering advice; or

• Other regulated professional advice

unless expressly stated.

Customers requiring professional advice should consult an appropriately qualified professional.

53. Product Use

Customers should use products responsibly and follow relevant:

• Instructions;

• Safety warnings;

• Installation guidance;

• Manufacturer recommendations; and

• Maintenance requirements.

Improper use may result in injury or damage.

54. Product Safety

If a customer believes a product presents a genuine safety concern, continued use should stop where necessary to avoid risk.

Please contact:

info@lioncityco.shop

promptly with the relevant order and product information.

55. Product Recalls

Where we become aware that a product requires a safety recall or corrective action, we may take appropriate steps.

These may include:

• Contacting customers;

• Providing safety instructions;

• Arranging returns;

• Arranging repairs;

• Providing replacements; or

• Providing refunds where appropriate.

56. Liability

Nothing in this Legal Notice excludes or restricts liability where doing so would be prohibited by law.

In particular, nothing is intended to unlawfully exclude liability for:

• Death or personal injury caused by negligence where liability cannot be excluded;

• Fraud;

• Fraudulent misrepresentation;

• Mandatory statutory consumer rights; or

• Other liability that cannot legally be limited.

57. Foreseeable Consumer Loss

Where lioncityco.shop breaches a consumer contract, liability for foreseeable loss will be determined in accordance with applicable UK law.

We do not intend to use this Legal Notice to unfairly exclude responsibility for losses for which the law requires us to compensate consumers.

58. Indirect and Unforeseeable Loss

To the extent legally permitted, we are generally not responsible for losses that were not reasonably foreseeable consequences of a breach.

This limitation does not apply where applicable law prohibits such limitation.

59. Business Losses

Where a customer purchases wholly or mainly for commercial or business purposes rather than as a consumer, different legal rules may apply.

To the extent permitted by law, lioncityco.shop is not responsible for business losses that fall outside obligations expressly accepted by us.

Consumer protections remain available where the purchaser qualifies as a consumer.

60. Events Outside Reasonable Control

Website operation and order fulfilment may occasionally be affected by circumstances outside reasonable control.

Examples include:

• Severe weather;

• Natural disasters;

• Carrier disruption;

• Transport shutdowns;

• Industrial action;

• Government restrictions;

• Public emergencies;

• Cybersecurity incidents;

• Telecommunications failures;

• Utility failures;

• War;

• Civil disturbance; or

• Other exceptional events.

We will take reasonable steps to minimise disruption where practicable.

Mandatory customer rights remain unaffected.

61. Complaints

Customers who experience a problem should contact:

info@lioncityco.shop

A complaint should preferably include:

• Customer name;

• Order number where applicable;

• Description of the issue;

• Relevant dates;

• Supporting information; and

• The outcome being requested.

We aim to review legitimate complaints fairly and in good faith.

62. Payment Disputes and Chargebacks

Customers who believe there is a problem with a transaction are encouraged to contact us so we can investigate.

Nothing in this Legal Notice prevents customers from exercising lawful rights through:

• Banks;

• Card issuers;

• Payment providers;

• Courts; or

• Other legally available dispute processes.

63. Governing Law

This Legal Notice and the use of lioncityco.shop are governed by applicable law in the United Kingdom.

Where the laws of England and Wales apply to a matter, those laws will apply subject to any mandatory rights available to consumers elsewhere in the United Kingdom.

64. Consumers in Scotland and Northern Ireland

Nothing in this Legal Notice is intended to deprive consumers in:

• Scotland;

• Northern Ireland; or

• Another UK jurisdiction

of mandatory protections provided by the laws applicable to them.

65. Jurisdiction

Nothing in this Legal Notice is intended to impose an unlawful restriction on the court in which a consumer may bring legal proceedings.

Consumers may exercise jurisdictional rights available under applicable law.

66. Dispute Resolution

If a dispute arises, we encourage customers to contact us first.

We aim to resolve legitimate complaints through reasonable communication where possible.

Nothing in this provision prevents customers from accessing legally available courts, regulators, payment disputes, or other remedies.

67. Fair Contractual Terms

Our website policies are intended to be fair and transparent.

No provision should be interpreted as giving lioncityco.shop an unlimited right to act unfairly or arbitrarily.

Any discretion reserved to us will be exercised subject to applicable law.

68. Severability

If a provision of this Legal Notice is found to be:

• Invalid;

• Unlawful;

• Unfair; or

• Unenforceable,

that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply where legally possible.

69. No Waiver

Failure to immediately exercise a legal right does not necessarily mean that the right has been permanently waived.

A waiver will apply only where legally valid.

70. Transfer of Business

If lioncityco.shop undergoes a legitimate:

• Sale;

• Merger;

• Acquisition;

• Restructuring;

• Financing transaction; or

• Transfer of business assets,

relevant contractual rights, obligations, and information may be transferred where legally permitted.

Such a transaction will not remove mandatory consumer rights.

71. Changes to This Legal Notice

We may revise this Legal Notice periodically.

Reasons may include:

• Changes in law;

• Regulatory guidance;

• Changes to Shopify functionality;

• Changes to our products;

• Operational changes;

• Security developments;

• New service providers;

• New payment methods; or

• Changes in business procedures.

72. Existing Transactions

A later update to this Legal Notice will not retrospectively remove rights or obligations already applicable to an existing consumer transaction.

Existing transactions remain subject to:

• Mandatory law;

• Applicable contractual terms; and

• Information provided when the transaction was made.

73. Relationship With Other Store Policies

This Legal Notice should be read together with other applicable lioncityco.shop policies.

These may include:

About Us
Return and Refund Policy
Privacy Policy
Terms of Service
Shipping Policy
Legal Notice

If different provisions appear to conflict, they should be interpreted consistently with mandatory law and the nature of the relevant issue.

74. Statutory Rights Take Priority

If any statement on lioncityco.shop conflicts with a mandatory statutory consumer protection, the mandatory statutory requirement takes priority to the extent required by law.

Nothing on this website is intended to eliminate consumer protection that cannot lawfully be removed.

75. Business Communications

Official electronic communications concerning lioncityco.shop may be made through:

info@lioncityco.shop

Customers should exercise caution if they receive suspicious communications claiming to represent lioncityco.shop from unrelated email addresses.

76. Fraudulent Websites and Impersonation

Third parties may occasionally create fraudulent:

• Websites;

• Advertisements;

• Social media accounts;

• Emails; or

• Messages

that falsely claim to represent legitimate businesses.

Customers should verify that they are interacting with:

lioncityco.shop

before entering sensitive information.

77. Reporting Suspected Impersonation

If you encounter a website, email, or other communication that appears to impersonate lioncityco.shop, please notify:

info@lioncityco.shop

Do not provide payment credentials to suspicious third parties.

78. Website Security Responsibility

We take reasonable steps intended to support website security.

However, users also have responsibilities.

Customers should:

• Keep devices secure;

• Protect account passwords;

• Avoid suspicious links;

• Keep software updated;

• Protect payment credentials; and

• Report suspected account misuse.

79. Privacy of Communications

Customer communications may be retained where reasonably necessary for:

• Customer service;

• Order management;

• Returns;

• Refunds;

• Complaint handling;

• Fraud prevention;

• Accounting;

• Legal compliance; and

• Dispute resolution.

Further details are provided in our Privacy Policy.

80. No Partnership or Agency

Nothing in a customer's use of lioncityco.shop creates a:

• Partnership;

• Employment relationship;

• Joint venture;

• Franchise; or

• Agency relationship

between the customer and lioncityco.shop.

The relationship arising from a purchase is generally that of seller and customer, subject to applicable law.

81. No Rights for Unrelated Third Parties

Except where applicable law provides otherwise, these website terms are not intended to create enforceable rights for unrelated third parties.

This does not affect rights held by payment providers, carriers, manufacturers, or other parties under separate arrangements.

82. Language

The primary language used for these Legal Notice provisions is English.

Where translations are provided for convenience, the English version may be used for interpretation to the extent legally permitted.

Mandatory consumer protections concerning language and transparency remain unaffected.

83. Accessibility

We aim to make important store information reasonably accessible.

If you experience difficulty accessing information about:

• Orders;

• Products;

• Returns;

• Shipping;

• Privacy;

• Terms; or

• This Legal Notice,

please contact:

info@lioncityco.shop

84. Record Retention

We may retain appropriate business records relating to:

• Orders;

• Payments;

• Shipping;

• Returns;

• Refunds;

• Customer service;

• Complaints;

• Fraud prevention; and

• Legal matters.

Retention will be handled in accordance with applicable legal requirements and legitimate business needs.

85. Consumer Information

lioncityco.shop aims to provide customers with important pre-contract information before they purchase products.

This may include information regarding:

• Product characteristics;

• Price;

• Payment;

• Delivery;

• Shipping costs;

• Cancellation;

• Returns;

• Refunds; and

• Contact information.

Customers are encouraged to review this information before submitting an order.

86. Ability to Correct Order Errors

Customers should be provided with a reasonable opportunity during checkout to review and correct order information before submitting payment.

Customers should carefully check:

• Product;

• Quantity;

• Variation;

• Name;

• Email address;

• Delivery address; and

• Payment information.

87. Order Confirmation

After an order is submitted, customers may receive confirmation electronically.

Customers should retain order confirmations and related communications for their records.

88. Terms Available Electronically

Our store policies are intended to be made available electronically so customers can review them.

Customers may save or print the relevant policy pages for their records.

89. Free Standard Shipping Statement

For clarity, qualifying United Kingdom orders placed through lioncityco.shop are offered:

Free Standard Shipping

The standard shipping charge is:

£0.00

There is:

No Minimum Order Requirement

Our normal estimated delivery period is:

15–20 Calendar Days

Further details are provided in our Shipping Policy.

90. Returns Contact

For cancellations, returns, refunds, faulty products, damaged items, or incorrect products, contact:

info@lioncityco.shop

Our Return and Refund Policy contains detailed information regarding applicable procedures and customer rights.

91. Privacy Contact

For privacy questions or data protection requests, contact:

info@lioncityco.shop

Our Privacy Policy explains our personal information practices in further detail.

92. Customer Support Contact

For any general customer support matter:

Website: lioncityco.shop
Email: info@lioncityco.shop

Please provide your order number where relevant.

93. Legal Enquiries

Legal or regulatory correspondence concerning the online store may be initiated through:

info@lioncityco.shop

We will review legitimate communications and respond through appropriate channels where necessary.

94. No False Representation

Users must not falsely represent themselves as:

• lioncityco.shop;

• An employee of lioncityco.shop;

• A representative of lioncityco.shop;

• An authorised reseller; or

• An official partner

without appropriate authorisation.

95. Responsible Use

Visitors should use lioncityco.shop responsibly.

Misuse may include:

• Fraudulent transactions;

• False refund claims;

• Payment abuse;

• Malicious technical activity;

• Website attacks;

• Intellectual property infringement;

• Harassment; or

• Other unlawful behaviour.

We reserve the right to take reasonable steps to protect our customers and services.

96. Consumer Protection Commitment

lioncityco.shop intends to operate its online store with appropriate regard to applicable United Kingdom consumer protection requirements.

We do not intend to rely on terms that:

• Mislead consumers;

• Unfairly remove refund rights;

• Eliminate liability for genuine faulty goods;

• Remove statutory cancellation rights where applicable; or

• Restrict another mandatory right unlawfully.

97. Legal Compliance

Depending on the nature of our activities, legal requirements relevant to lioncityco.shop may include rules concerning:

• Online retail;

• Distance selling;

• Consumer protection;

• Product safety;

• Data protection;

• Electronic marketing;

• Payments;

• Advertising;

• Intellectual property; and

• E-commerce transparency.

We aim to operate the website with appropriate regard to applicable requirements.

98. Final Legal Statement

This Legal Notice is intended to provide customers and visitors with transparent information regarding the operation and use of lioncityco.shop.

Nothing in this Legal Notice is intended to exclude, restrict, replace, or reduce mandatory consumer rights or other legal protections that cannot lawfully be excluded under applicable United Kingdom law.

Where mandatory law conflicts with any provision of this Legal Notice, the mandatory legal requirement will apply to the extent of the conflict.

For questions concerning this Legal Notice, website use, an order, consumer rights, privacy, delivery, returns, refunds, or another store-related matter, please contact:

lioncityco.shop
Email: info@lioncityco.shop
Website: lioncityco.shop
Primary Market: United Kingdom

Thank you for visiting lioncityco.shop.

This Legal Notice provides general information concerning the operation of lioncityco.shop and is not formal legal advice for any specific business or individual circumstance.